VMware has recalled VMware Tools version 10.3.0. This is due to potential VM network issues in the VMXNET3 driver that might arise if all of the following conditions are true for a VM:

  • VMware Tools version 10.3.0
  • vSphere ESXi 6.5 hosts
  • VM Hardware Version 13
  • Windows 8/Windows Server 2012 or higher guest OS

If this is the case for any of your VMs, then VMware recommends upgrading them to VMware Tools 10.3.2 immediately.

If the above criteria are not met, VMware recommends upgrading to VMware Tools 10.3.2 during routine maintenance. (Make sure you do have a maintenance plan for upgrading and patching VMware Tools, and make sure you know which team is responsible for the patching as well as the follow-up.)

Tips on how to list all your potentially affected VMs using PowerCLI is available on https://blogs.vmware.com/PowerCLI/2018/09/discovering-vms-with-specific-vmware-tools-versions.html

VMware Tools 10.3.2 is available from the VMware Downloads page.

Main KB article for this issue is: https://kb.vmware.com/s/article/57796